A.C. Cleaning Supplies Pty Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

  • Name, address and contact details (phone number, email)

  • Business name and ABN (if applicable)

  • Payment details and billing information

  • Delivery addresses

  • Enquiry details provided through our website or by phone/email

  • Website usage data, including IP address, browser type and cookies

How We Collect Information

We collect information in several ways, including:

  • When you place an order on our website

  • When you contact us by phone, email or via our online forms

  • When you subscribe to our mailing list or promotions

  • When you use our website, where data may be automatically collected through cookies and analytics tools

How We Use Your Information

We use personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer service and respond to enquiries

  • To improve our website, products and services

  • To send you updates, offers or marketing material (if you have opted in)

  • To comply with our legal obligations

Sharing Your Information

We do not sell or trade your personal information. We may share information with:

  • Delivery and courier services to fulfil your orders

  • Payment providers to process transactions securely

  • Service providers who help operate our website and business systems

  • Government or regulatory authorities where required by law

Storing and Protecting Information

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. This includes secure servers, firewalls, and encrypted payment systems.

While we take security seriously, no system is 100% secure. You are responsible for keeping your passwords and login details safe.

Cookies and Website Tracking

Our website may use cookies and analytics to improve functionality and user experience. You can choose to disable cookies in your browser settings, but this may affect site performance.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the details are inaccurate. To do this, please contact us using the details below.

Marketing Communications

We may send you promotional emails or updates if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reading their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

A.C. Cleaning Supplies Pty Limited
Unit 17/30 Heathcote Road Moorebank NSW 2170
Phone: (02) 9750 6979 / (02) 8711 3520
Email: admin@accleaning.com.au